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Topic: Acrobat Pro 6.0 and Word
Conf: (P-PDF) Acrobat 6.0, Msg: 119363
From: jjblazer
Date: 9/29/2004 02:46 AM

colleague is running Word 2002 (SP3) on a an XP machine. she wishes to convert Word docs to PDFs. (Acrobat Pro 6.0)

Word, however, has no PDF toolbar or menu selections of any kind that indicate PDF (nor does the term 'PDF' appear in Word help - not anywhere). Have also tried to start the process from within Acrobat 6.0 by selecting a file to convert to PDF. Nothing happens. Word opens, as if it's trying to do something (while Acrobat hunts for the source file to convert) but nothing ever happens, it just sits there with both applications open and ostensibly running but with no results. (i've let it sit for as long as an hour for a one page doc and still nothing - so it's not merely a matter of patience.)

i've searched high and low both in Word and Acrobat for information on this and have found nothing.

I can do the above document conversion just fine on my machine (Word 2002 running on Win2k) and my Word application 'does' have a PDF toolbar. It even shows up along the top menu choices just next to Help.

How does one go about getting Word to recognize Acrobat on an XP machine? Or is this an XP compatibility problem?? any ideas???