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Topic: Acrobat 6 Compatibility
Conf: (P-PDF) Acrobat 6.0, Msg: 120748
From: nna
Date: 10/22/2004 02:36 AM

Dear Forum,

Some of the pdfs that we are making or editing with Acrobat 6 and its printer drivers are not able to be printed by our customers that are still using Acrobat Reader 5. I am testing a process that makes bill analysis pdfs using the Word 2003 application and the Acrobat 6 printer driver.

I discovered a statement in the Adobe Pdf Document Properties dialog box under the Adobe Pdf settings tab, that if someone could help me with, could make our Acrobat 5 customers able to view and print our bill analysis pdfs. To get to the Adobe Pdf Document Properties dialog box, you have to invoke the print dialog box from an Office 2003 application, choose the Adobe PDF driver, and then click on the Properties button.

The statement under the Adobe Pdf settings tab reads, “Use these settings to create PDF documents suitable for reliable viewing and printing of business documents. The PDF documents can be opened with Acrobat and Reader 5.0 and later.” Do the words “THESE SETTINGS” refer to Default Settings and/or Adobe PDF Security? And if so, what should they be? Default Settings = Standard? Adobe PDF Security = None?

Help and comments appreciated.

nna