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Topic: Convert Word to PDF with maximum compatibility
Conf: (P-PDF) Beginners, Msg: 135371
From: lchancey
Date: 6/28/2005 06:04 AM

I am the managing editor for an academic journal. As part of my job, I regularly convert manuscripts written in Word or WordPerfect to PDF format using Adobe Pro 6.0 and send them by email attachments to reviewers around the world.

The manuscripts are generally 30-40 pages long with standard fonts such as Times New Roman and Arial, and sometimes a graphic or two.

Around 30% of the recipients have reported problems viewing my PDFs, including problems extracting embedded fonts, drawing errors, and missing pages. A few times, the entire document has been blank. Often, one reviewer will have a problem viewing a PDF that two other reviewers can see perfectly well.

I have spent hours Googling and searching the Adobe Pro manual for solutions to this problem. I will tweak the conversion settings, send another version, and there will be another, slightly different problem.

So, I would be delighted if one or several of you would take the time to explain to me exactly how to configure Adobe Pro to convert these manuscripts for maximum compatibility. In a slightly different vein, I would also like to know if this problem is on the reviewers' end and not mine, and if so, are there any solutions that I can offer to them? One very busy man spent most of his morning downloading Acrobat 7 to replace 6, thinking it would solve the problem, but it didn't.

Currently, I convert documents from within MSWord using the "Convert to PDF" button or by printing the document to Adobe. I have Adobe PDFMaker set to embed all fonts and have cleared the "Never embed" box. I have cleared the "Enable accessibility and reflow with Tagged PDF" box, because it didn't seem to be completely tagging the PDF. Once the PDF is created, I add tags to the document and then do a full check from the Accessibility menu. It either says that there are no problems with the document, or that there is no alternate text for some of the diagrams. I also go to the Document Properties section and erase any info that identifies the authors or their institution.

Please let me know if you require any additional information. Thank you in advance.

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