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Topic: PDF issues (Via Email)
Conf: (P-PDF) Acrobat 6.0, Msg: 138359
From: speters1
Date: 8/23/2005 12:48 PM

I am having a lot of trouble lately with PDF files and I am struggling to
figure out the issue. I am looking for someone who can help me, as my
business depends on my ability to open and communicate using PDF documents.
The documents are originating with my design team from design software such
as illustrator. The file is emailed to me for review and then sent on to
the client for approval. The clients are using Adobe Acrobat to add
annotations with their comments and then the PDF files are returned to me.
It is on the return that I am frequently running into issues - cannot open,
missing text, missing language accents and sometimes it happens with the
files that I sned. The issue is sporadic, and I have not been able to
determine what might be causing it - but I cannot go much longer with the
issue.

I really need help .... can you suggest where I should go to get it?

Sandra Petersen
Group Franchise Director, Skin & Hair Care
Johnson & Johnson Canada
e-mail: speters1@cpcca.jnj.com
tel: 514-251-5167
fax: 514-251-5454