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Topic: taking forever to create a pdf from MS Word
Conf: (P-PDF) Acrobat 6.0, Msg: 147542
From: jkotsonas
Date: 3/14/2006 07:17 AM

Howdy all,
First time posting here - I'm trying to research an issue one of our end users is experiencing w/ Adobe and/or Word.

User has Adobe 6.0.3 and Microsoft Office 2003. Not sure if EU has all the MS office and Adobe updates installed.

In the EU's own words:

When I try to convert Word files to pdfs, the process is - literally – endless. The system does not freeze, it just takes up to 30 hours to produce a single page… The problem does not happen when converting other Adobe files (eg. Photoshop, Illustrator, InDesign) or other MS Office files.
----------------------

I'm doing some basic troubleshooting, like running 'detect & repair' for MS Word, will have him check for Adobe updates, but wondering if there's any other troubleshooting suggestions out there I could try.

Thanks in advance,

Jim


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