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Topic: .pdf file gibberish on some computers, fine on others
Conf: (P-PDF) What's Wrong with my PDF?, Msg: 148270
From: speculative
Date: 3/31/2006 02:02 AM

Good morning; we have a .pdf file that we are trying to use with our web site. It is generated with data from Cold Fusion and emailed to customers. In most computers in the office, the pdf file opens as gibberish; however, on two computers in the office it works fine. This appears to be unrelated to the version of Adobe Reader that is running; one computer that worked had the latest version of Reader and another one that didn't also had the latest version of Reader. We also opened it fine in a computer running Reader 6.0.

What types of things would you trouble-shoot in this situation? It seems to be a problem local to specific computers since the pdf's open fine on some computers and not on others. It had been suggested it was a firewall problem, but we are all running the same configuration on the same network. Could it be a problem with fonts?

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