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Topic: Acrobat 7 & Fujitsu fi-5120C
Conf: (P-PDF) Beginners, Msg: 149048
From: billsimpson
Date: 4/21/2006 06:16 AM

Hello all,

We’re trying to troubleshoot a problem when scanning with Ver.7 and this scanner. Logged in as myself, I place paper in the feeder, hit the scan button, the TWAIN app launches, click Scan, paper is scanned, click Close, I specify the PDF name and save location, click Save and the file is saved. Nice.

I log in as another user on this same PC who also has admin right as I do. As soon as I click Close after the scan, Acrobat actually launches which it is not suppose to do, and displays the scan but the TWAIN app then freezes. When I close Acrobat, the PDF has not saved and I have to end task on everything Acrobat and scanner related to get it to work properly... which it does the 2nd time around. Strange.

If it's not a local rights issue on the computer because we're both admins where is this problem coming from? I can't install it as the user because these PCs are used by multiple people.

Please help.




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