Planet PDF Forum Archive

Planet PDF ForumThis is from our 160,000 page PDF discussion forum archive one & two spanning 1999-2011. Use the filters on our Advanced Search page to search archive only. Head to the LIVE Planet PDF Forum. It features more than 10 conferences, covering everything from beginner to in-depth developer and pre-press discussions.

Previous | Next | (P-PDF) What's Wrong with my PDF?

Topic: problem reading this docment (14)
Conf: (P-PDF) What's Wrong with my PDF?, Msg: 162586
From: arteria
Date: 9/28/2007 01:47 PM

Hi All,

I have a situation with two customers unable to open pdf documents supplied to them.

What has been done to test the pdf files:
-Same pdf files (transferred via email and using memory key) have been tested on other PC machines and open no problem.

- variety of applications used to creating the problematic PDF files (MYOB accounting, creative suite indesign and microsoft Excel)

- customers who are having this issues have previously received and had no problems with pdfs from me

error message they see appears to be same in all cases
"There was an error opening this document. There was a problem reading this document (14)"

I'm out of ideas and being a design studio - use pdf proofs as a primary means to present artwork proofs to all my clients - so any help will be greatly appreciated.


PDF In-Depth Free Product Trials Ubiquitous PDF

Debenu Aerialist 12

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link...

Download free demo

Debenu PDF Tools Pro

It's simple to use and will let you preview and edit PDF files, it's a Windows application that makes...

Download free demo

Why eBooks and mobile devices don't (yet) pose an existential threat to the PDF

Continuous upheaval is what makes watching the technology industry so exciting. David vs. Goliath battles are waged every day, with startups often winning against much larger businesses. For years and years, many have predicted the decline of the PDF given its age and perceived disadvantages. Today, with the PDF losing ground in emerging areas like mobile and eBooks, the calls for its ultimate demise are growing louder.

February 02, 2016
Platinum Sponsor

Search Planet PDF
more searching options...
Planet PDF Newsletter
Most Popular Articles
Featured Product

Debenu PDF Aerialist 12

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link control. Take Acrobat to the next level.


Adding a PDF Stamp Comment

OK, so you want to stamp your document. Maybe you need to give reviewers some advice about the document's status or sensitivity. This tip from author Ted Padova demonstrates how to add stamps with the Stamp Tool along with related comments.