Planet PDF Forum Archive

Planet PDF ForumThis is from our 160,000 page PDF discussion forum archive one & two spanning 1999-2011. Use the filters on our Advanced Search page to search archive only. Head to the LIVE Planet PDF Forum. It features more than 10 conferences, covering everything from beginner to in-depth developer and pre-press discussions.


Previous | Next | (P-PDF) What's Wrong with my PDF?


Topic: Data typed into Interactive PDF by client won't print, 1 Attachments
Conf: (P-PDF) What's Wrong with my PDF?, Msg: 164945
From: lkl1155
Date: 3/8/2008 05:23 AM

Hello!
I created 3 interactive .PDFs for a customer in Acrobat Professional 8.0. The final files I gave to them all had "Enable Usage Rights in Adobe Reader" applied. I tested all 3 of these final files in Reader 5, 6, 7 & 8 (which encompassed 4 different computers) to make sure that data could be typed in all fields and that the .PDF would print out with the typed in data, and I have no problems on my end. The customer, however says that for 1 of the 3 .PDFs, they can enter data but it does not appear when they print it out.

Can you suggest any variables on their end that would account for this? I am very new to using Acrobat for anything other than viewing & printing out .PDFs, and since I cannot replicate the problem I have no idea what to suggest to them.
I have attached the 3 files--the "Service Agreement" is the one they say will not print the data. They were all created and saved in the same manner.

Thanks in advance for any help you can offer.

lkl

Click to open!Service Agreement 2-29-08 INTERACTIVE.pdf
(548,106 bytes)


PDF In-Depth Free Product Trials Ubiquitous PDF

Debenu Aerialist 11

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link...

Download free demo

Debenu PDF Tools Pro

It's simple to use and will let you preview and edit PDF files, it's a Windows application that makes...

Download free demo

Two Passwords Are Better Than One: The Low-Down On PDF Security

For people who don't spend their time looking at PDF files in text editors*, PDF security is a sometimes misunderstood beast.

For example, those document restrictions that PDF files sometimes have -- no Printing, Content Copying, Page Extraction, etc -- are essentially useless unless the PDF also has a User Password.

January 09, 2014
Platinum Sponsor



Search Planet PDF
more searching options...
Planet PDF Newsletter
Most Popular Articles
Featured Product

Debenu PDF Aerialist 11

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link control. Take Acrobat to the next level.

Features

Adding a PDF Stamp Comment

OK, so you want to stamp your document. Maybe you need to give reviewers some advice about the document's status or sensitivity. This tip from author Ted Padova demonstrates how to add stamps with the Stamp Tool along with related comments.