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Topic: Object Label Badly Formatted
Conf: (P-PDF) General, Msg: 48530
From: jbrewer22026
Date: 5/29/2002 04:25 PM

I am experiencing a continuous, extremely frustrating problem with Adobe Acrobat 5.0 for Windows.

Here is a typical scenario.

I open the application. I click on "Import" and "Scan" The scanner utility pops up and I scan the page. Adobe asks if I'd like to scan another page, or if I'm done. I scan several more pages, then click Done. I save the document. Without fail, I receive an error entitled "Digital Signatures Alert" and reading, "Object label badly formatted".

If I am lucky I can immediately close the document and then reopen it and everything will be fine.

All too often I open the document and it is empty (the pages I scanned do not appear).

I have learned to scan maybe four pages at a time, save the result as a separate file and then, after I'm all done scanning, I combine all of the separate documents into a single file. This is very awkward and time consuming but it's better than getting 40 pages into a project and having the entire file crash.

I reported the problem to Adobe a couple of months ago, but they didn't respond. I posted to this forum before too I think (it was some forum I'm just not certain it was this one) but the only advice I received was something to the effect that even though is was possible to scan documents into Acrobat it wasn't the really good way to do it and that I should scan to a tiff file and then edit it with a photo editor before somehow subsequently importing it into Acrobat which is fine for those who seem to have a problem staying busy during all those awkward hours at work, but seems to be a bit lengthy for those of the rest of us who can't seem to find enough hours during the day if you get my drift.

Anyway, with respect to digital signatures, I don't know what they are and have not (to the best of my knowledge) attached, invoked, requested, ordered, asked for, selected, clicked, highlighted, created, imported, scanned, or otherwise conjured any kind of digital signature. As far as I am aware, I have no digital signatures on, under, beside, adjacent to, or running anywhere on my computer. I don't know anyone who uses digital signatures. I'm somewhat puzzled as to why scanning a document should cause a digital signature alert. Oh, my scanner doesn't use digital signatures either.

Has anyone a clue as to A) Why Adobe Acrobat doesn't appear to be the fastest way to publish to the web if your digital signature alerts seem to have badly formatted output labels, or B) what I can do to fix it, or C) what is the secret email address to the Adobe Support staff that actually responds to requests for assistance.

In the mean time I'll be scanning my document into approximately 1.15 times and saving it into about 60 separate files.

Thanks