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Topic: Re: Acrobat Capture and text TouchUp crashes
Conf: (P-PDF) General, Msg: 49364
From: Deleted User
Date: 5/29/2002 04:31 PM

Michael,

how much memory have you assigned to Acrobat 4? The default setting is
working in most cases, but doubling it might help a lot.

Also, it might be worthwile to check the health of your whole system (Disk
first aid etc.), as well as the free space on your system partition (where
the System folder resides) including the degree of fragmentation of the
free space.

Another thing to look at would be PitStop, which used to be a hog for
Acrobat 3, but -- in my experience -- is now way more stable.

Hope, this can help.


Max Wyss
PRODOK Engineering
Low Paper workflows, Smart documents, PDF forms
CH-8906 Bonstetten, Switzerland

Fax: +41 1 700 20 37
e-mail: mailto:prodok@prodok.ch


[ Building Bridges for Information ]


______________________




>Sometimes Acro 4 crashes during capture (running Capture Server), although
>infrequently...this can be midway through the second or third page...a
>total freeze that needs a hard restart (glad I'm using a Mac)
>
>Most frequently, however, it is during correction of "Capture Suspects"
>(...sounds like a bad cop show from UPN). I seldom can correct more than
>two pages of text without Acro 4 self-shutting and my computer telling me
>to save whatever I can and restart. Upon "restarting", Finder quits (not
>the cpu), and I find rejected files in the trash (sometimes some in the
>Temp folder in Capture's folder). I can then reopen Acro 4 and continue,
>although usually I actually restart. i.e., when acrobat crashes, normal
>restart suspiciously becomes a two-staged process.
>
>Also, nearly as frequent, is "soft crashing" while using Text
>Touchup...often at the end of one or two pages (I don't attempt any
>more...correcting text attributes for more than 2 pages causes a
>consistant application crash)
>
>NONE of this happened with Acro 3...I could flip on through 5 or ten pages
>at a time without difficulty.
>



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