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Topic: PDFMaker Loops
Conf: (P-PDF) Developers, Msg: 55623
From: AndyH
Date: 5/29/2002 05:13 PM

I have several Word97 documents that used to go through PDFMaker all ok and create their PDFs. Recently a problem has occurred which we cannot resolve. Pdf maker starts, Configures Distiller and then starts to Convert Word Headings and Styles to Bookmarks. It runs for a bit and then loops at 100%. The network manager program says that word is running at 99% and Not Responding. We have rebuilt the tables in the document which might have been the cause. We have redone the headings to no effect. We have chopped the document to find the area of problem. Sometimes we can have 2 parts that PDF all OK but when together in 1 document cause a problem.
What else can we do or run against the word files to find the area of problem? We know that word has it's oddities, but Adobe must have a list (by now) of what we need to check or re-do.
Can anyone help, please. My job may be on the line if I do not get this resolved.
I can create a PDF without any bookmark entries OK, but the size of the document means we have to have the bookmark list.
Hoping someone can help.
Andy H.

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