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Topic: Re: How do you know to download the Reader?
Conf: (P-PDF) Developers, Msg: 57283
Date: 5/29/2002 05:24 PM
Why not telling the client about this fact in the message body? Of
course, there are people who don't understand what they are reading,
but helping them is a pretty tough one...
The other possibility I would see is to send an installer which
installs the file, and in the meantime checks for the availability of
Hope, this can help.
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>When we email a PDF file to a customer who doesn't have the Acrobat
>Reader, the file shows up as a text file and opens in Notepad
>displaying just a bunch of garbage text. If the customer is not
>familiar with PDF files, they don't know that they have to go to
>adobe.com and download the free reader to view the file. Is there
>away that we can have it so that if the cusomter doesn't have the
>adobe reader, instead of opening the file in notepad, they get a
>message telling them to download the Reader?