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Topic: Re: How do you know to download the Reader?
Conf: (P-PDF) Developers, Msg: 57283
From: prodok
Date: 5/29/2002 05:24 PM

Why not telling the client about this fact in the message body? Of
course, there are people who don't understand what they are reading,
but helping them is a pretty tough one...

The other possibility I would see is to send an installer which
installs the file, and in the meantime checks for the availability of
Acrobat.

Hope, this can help.


Max Wyss
PRODOK Engineering
Low Paper workflows, Smart documents, PDF forms
CH-8906 Bonstetten, Switzerland

Fax: +41 1 700 20 37
e-mail: mailto:max@prodok.com
http://www.prodok.com



[ Building Bridges for Information ]


______________________





>When we email a PDF file to a customer who doesn't have the Acrobat
>Reader, the file shows up as a text file and opens in Notepad
>displaying just a bunch of garbage text. If the customer is not
>familiar with PDF files, they don't know that they have to go to
>adobe.com and download the free reader to view the file. Is there
>away that we can have it so that if the cusomter doesn't have the
>adobe reader, instead of opening the file in notepad, they get a
>message telling them to download the Reader?


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