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Topic: Acrobat Distiller cannot distill the file
Conf: (P-PDF) Paper to PDF, Msg: 71552
From: estinct
Date: 8/30/2002 01:50 PM

Where can you find "Administrator-Rights" and "user access" in NT as well as Windows 2000 Professional?

Thanks

On 5/11/2001 5:14:00 PM, heliosteam wrote:
>On 2/27/2001 1:14:00 PM, dmbyrnes wrote:
>>I'm using Acrobat 4.05a on a
>>Dell desktop system running
>>Windows NT4/SP5 and a few days
>>ago lost the ability to
>>distill Word 97 files into
>>PDFs. When I try to convert
>>any Word file of any size,
>>Acrobat creates links and
>>labels, converts, maps, starts
>>Distiller and then generates
>>an "Acrobat Distiller cannot
>>distill this file" message.
>>
>>I purchased and installed the
>>software last fall and I've
>>had no problems before last
>>week. Fortunately I can still
>>distill Word 97 files on my
>>Windows 2000 notebook.
>>
>>I've uninstalled and
>>reinstalled Acrobat. I found a
>>knowledgebase article at
>>adobe.com with this error
>>message which said I had to
>>have full access Administrator
>>permissions on NT. I've always
>>had full access Administrator
>>permissions, but I went
>>through the suggested registry
>>edits anyway, and nothing
>>helped.
>>
>>How can I get distilling again
>>on this computer?
>
>Maybe you have no problems yet, don`t
>mention it. But if you still have try
>maybe following:
>1. If you install Acrobat after
>installing Word 97 or 2000 with
>"administrator log in" you must log in
>after re starting your machine with the
>same log in you have installed Acrobat.
>If you use under NT an other log in it
>doesn?t run.
>2. If you are working in a NT-Network
>and your log in is different than
>"Admin-log-in", you have to do
>following: Before installing Acrobat
>under this account, you have to set in
>administrator function all rights to
>this account. step out and log in once
>more. Than install Acrobat under this
>different account. Than restart and
>enter as ADMIN, reset the rights to the
>other account, restart and I think it
>will run correct under this account. We
>run 3600 Acrobat-Licenses under NT and
>the most common mistake is, that
>Administrators install under
>Administrator-Rights and not under user
>access.
>
>Sorry for my strange english, but I hope
>it will work after doing that.
>
>Harald