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Topic: MailTo Function in v5.0
Conf: (P-PDF) Developers, Msg: 72473
From: amyrajewski
Date: 9/16/2002 11:29 PM

We recently switched from 4.0 to 5.0. Previously, we used the WWW link tool to create a mailto function so that an email window would open up with the "to" field filled in when it was clicked. This worked across to Reader 4.0, as well.

However, in v5.0, this procedure causes an error message in the full version AND in Reader 5.05 -- Web Capture doesn't know how to handle the link. Then it opens up a web browser with "Action Canceled," finally an email window pops up.

I did find javascript text to use with the Javascript link tool to enable a mail-to function, but it ONLY works in the full versions -- NOTHING happens when the link is clicked in Reader 5.05 (even though it still appears as a link).

Does anyone know how to create a mail-to function in 5.0 that will also work in Reader 5.05 (without the error messages/web browser opening)? I've contacted tech support at Adobe and they say they don't know how it can be done (apparently, a feature that was in 4.0 and is NOT in 5.0).