Planet PDF Forum Archive

Planet PDF ForumThis is from our 160,000 page PDF discussion forum archive one & two spanning 1999-2011. Use the filters on our Advanced Search page to search archive only. Head to the LIVE Planet PDF Forum. It features more than 10 conferences, covering everything from beginner to in-depth developer and pre-press discussions.

Previous | Next | (P-PDF) Acrobat 6.0

Topic: Scanning Problems
Conf: (P-PDF) Acrobat 6.0, Msg: 88512
From: jamesmarsh
Date: 5/29/2003 04:52 AM

Today I received Adobe Acrobat Pro 6.0, uninstalled version 5.0 and loaded the new version onto my fairly new XP machine. Everything worked fine under 5.0. Now I'm having a major problem scanning to PDF. I'm using a Fujitsu scanner which came bundled with Acrobat 5.0. I have reinstalled the Twain driver and 6.0 but I'm still getting the following error when scanning: "Unknown system error in call to StartScan." This occurs after the Twain interface launches during the phase when the image is imported into Acrobat. I called Adobe who reported that this was one of the first Acrobat 6.0 tech support requests they've received (I'm betting there will be a few more if this is a real problem!) The rather hapless support person kept thanking me for using InDesign and was rather clueless about any possible resolution to this problem. He mumbled that he will call me back when he figures out what the problem might be. Anyone have any ideas? I'm going to try scanning separately and importing but scanning is a big part of my business and I need this functionality.

PDF In-Depth Free Product Trials Ubiquitous PDF

Debenu Aerialist 12

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link...

Download free demo

Debenu PDF Tools Pro

It's simple to use and will let you preview and edit PDF files, it's a Windows application that makes...

Download free demo

Two Passwords Are Better Than One: The Low-Down On PDF Security

For people who don't spend their time looking at PDF files in text editors*, PDF security is a sometimes misunderstood beast.

For example, those document restrictions that PDF files sometimes have -- no Printing, Content Copying, Page Extraction, etc -- are essentially useless unless the PDF also has a User Password.

January 09, 2014
Platinum Sponsor

Search Planet PDF
more searching options...
Planet PDF Newsletter
Most Popular Articles
Featured Product

Debenu PDF Aerialist 12

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link control. Take Acrobat to the next level.


Adding a PDF Stamp Comment

OK, so you want to stamp your document. Maybe you need to give reviewers some advice about the document's status or sensitivity. This tip from author Ted Padova demonstrates how to add stamps with the Stamp Tool along with related comments.