Planet PDF Forum Archive

Planet PDF ForumWowsers! This is page is old, head to the LIVE Planet PDF Forum. It features more than 10 conferences, covering everything from beginner to in-depth developer and pre-press discussions. If you wish to continue... one & two archive covers 1999-2011 (160,000 pages).

New Forum | Previous | Next | (P-PDF) Developers

Topic: Possible Fix for Explorer Crash
Conf: (P-PDF) Developers, Msg: 97518
From: CynthiaBlue
Date: 10/2/2003 05:06 AM

For some time now we have had a couple of users of our Acrobat Forms application who have not been able to open Forms in an IE6 browser. We use IE6 SP1, with Acrobat 5 (we have not adjusted for Acrobat 6 yet).

The symptoms.. the user can open a form, but if any buttons are pressed (submit buttons to sign/save a form) the IE browser throws out an error message and asks if you want to send a report to MS. Clicking either yes or no closes the browser and reopens a new one, the URL of your home page.

I tried creatin a 'Quick Launch' shortcut that executed acrobat with the "/n" option, but that did not seem to fix the problem.

Today it started happening on my machine. Probably because of something I recently installed/uninstalled, and I would have none of that error. :)

So what I found fixed the error was the following:
IE Tools Menu
Internet Options
Advanced Tab
Under Browsing:
UNCHECK the 'Enable third-party browser extensions (requires restart)'

I then restarted IE, went to my forms, and viola, no error.

This fixed my computer (NT) and my coworkers computer (WIN2000). I would love to know if this fixes other errors as well. I have call out to one more person I know was having this problem, to see if it fixed their IE as well.

I'm wondering if there is some third-party extention running in IE that is conflicting with Acrobat. And I'm wondering if it's the JavaScript it's conflicing with, as our crashes were around JavaScript actions (buttons and page open actions).


PDF In-Depth Free Product Trials Ubiquitous PDF

Debenu Aerialist

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link...

Download free demo

Debenu PDF Tools Pro

It's simple to use and will let you preview and edit PDF files, it's a Windows application that makes...

Download free demo

Five visions of a PDF Day

In the world of PDFs or as we like to say Planet (of) PDF, a year isn't a real PDF year without an intense few days of industry knowledge sharing.

May 15, 2018
Platinum Sponsor

Search Planet PDF
more searching options...
Planet PDF Newsletter
Most Popular Articles
Featured Product

Debenu PDF Aerialist

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link control. Take Acrobat to the next level.


Adding a PDF Stamp Comment

OK, so you want to stamp your document. Maybe you need to give reviewers some advice about the document's status or sensitivity. This tip from author Ted Padova demonstrates how to add stamps with the Stamp Tool along with related comments.