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Topic: Possible Fix for Explorer Crash
Conf: (P-PDF) Developers, Msg: 97518
Date: 10/2/2003 05:06 AM
For some time now we have had a couple of users of our Acrobat Forms application who have not been able to open Forms in an IE6 browser. We use IE6 SP1, with Acrobat 5 (we have not adjusted for Acrobat 6 yet).
The symptoms.. the user can open a form, but if any buttons are pressed (submit buttons to sign/save a form) the IE browser throws out an error message and asks if you want to send a report to MS. Clicking either yes or no closes the browser and reopens a new one, the URL of your home page.
I tried creatin a 'Quick Launch' shortcut that executed acrobat with the "/n" option, but that did not seem to fix the problem.
Today it started happening on my machine. Probably because of something I recently installed/uninstalled, and I would have none of that error. :)
So what I found fixed the error was the following:
IE Tools Menu
UNCHECK the 'Enable third-party browser extensions (requires restart)'
I then restarted IE, went to my forms, and viola, no error.
This fixed my computer (NT) and my coworkers computer (WIN2000). I would love to know if this fixes other errors as well. I have call out to one more person I know was having this problem, to see if it fixed their IE as well.