Planet PDF Forum Archive

Planet PDF ForumThis is from our 160,000 page PDF discussion forum archive one & two spanning 1999-2011. Use the filters on our Advanced Search page to search archive only. Head to the LIVE Planet PDF Forum. It features more than 10 conferences, covering everything from beginner to in-depth developer and pre-press discussions.


Previous | Next | (P-PDF) Mac Issues


Topic: Sporadic distiller errors
Conf: (P-PDF) Mac Issues, Msg: 98216
From: vashonmg
Date: 10/11/2003 06:48 AM

After no previous problems producing PDFs, I am now suddenly unable to get a PDF distilled. This is with Acrobat 4.0.5 for Classic on OSX 10.1.5. I also had a copy of 5.0.5 loaded but uninstalled that while I have been testing for this problem. ATM 4.6.1 handles the fonts on Classic.

I get "Offending command: showpage" or "Offending command: distillsave:" when I attempt to print from Quark 4.1 or distilling an EPS page from a Quark doc or distilling an Illustrator 9 doc. I can make PDFs printing from Quark if I use PDFWriter, but have little control over compression settings so files are too large. I have made PDFs from Illustrator if I use only system fonts [font substitutions are made in some cases].

Steps already taken:
1. Rebuild Classic desktop
2. Run Norton Utilities Disk Doctor
3. Install new AdobePS 8.8 driver
3. Uninstall/reinstall Acrobat 4 and Quark
4. Uninstalled InDesign 2 [the only new app loaded since this problem started]

Most frustrating is that, after each time I do one - or all - of the 3 steps listed above, it will make ONE correct PDF of a document before reverting to "Offending Error" codes. With the inconsistency of the problem, I'm running out of ideas. The Adobe support on their website has not been helpful so far.

This started as a problem for only certain Quark docs using an AdobeMM font, but now it is with any Quark doc and more as I have tried more tests. Instead of narrowing the search, it gets wider. I'm wondering if I need to strip the hard drive and make a clean install of the OS.

Any suggestions on a cure or how I can better pinpoint the source for this problem?

PDF In-Depth Free Product Trials Ubiquitous PDF

Debenu Aerialist 11

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link...

Download free demo

Debenu PDF Tools Pro

It's simple to use and will let you preview and edit PDF files, it's a Windows application that makes...

Download free demo

Two Passwords Are Better Than One: The Low-Down On PDF Security

For people who don't spend their time looking at PDF files in text editors*, PDF security is a sometimes misunderstood beast.

For example, those document restrictions that PDF files sometimes have -- no Printing, Content Copying, Page Extraction, etc -- are essentially useless unless the PDF also has a User Password.

January 09, 2014
Platinum Sponsor



Search Planet PDF
more searching options...
Planet PDF Newsletter
Most Popular Articles
Featured Product

Debenu PDF Aerialist 11

The ultimate plug-in for Adobe Acrobat. Advanced splitting, merging, stamping, bookmarking, and link control. Take Acrobat to the next level.

Features

Adding a PDF Stamp Comment

OK, so you want to stamp your document. Maybe you need to give reviewers some advice about the document's status or sensitivity. This tip from author Ted Padova demonstrates how to add stamps with the Stamp Tool along with related comments.