1 March 2002
Adobe Acrobat Reader: "Corrupt Cabinet File" problem
CAUSE OF PROBLEM
This particular problem is generally due to a broken or interrupted
download, and is covered in the Adobe Knowledge Base:
Error 'Corrupt cabinet file' When Downloading a File
Adobe Systems Support Knowledgebase Document 323346
In addition to the remedies suggested there, we strongly recommend
using a download utility such as GetRight or Download Accelerator,
which have free trial versions available from the following locations:
These utilities will let you manage your downloads, including
resuming broken downloads and speeding up download time.
OTHER DOWNLOAD OPTIONS
Planet PDF -- via our ePublish Store -- is an official Adobe mirror site for downloading copies of the free Adobe Acrobat Reader -- for Windows and Macintosh -- in several languages.
If you continue to have downloading problems from the Adobe.com and/or Planet PDF Web sites, we suggest you try the appropriate FTP link(s) from Adobe:
Adobe Acrobat Reader 5.0.5 for Windows
Adobe Acrobat Reader 5.0.5 for Macintosh
OTHER POSSIBLE SOLUTIONS
If you are still unable to download the free Reader using the
information above, there are a couple non-downloading options:
- Check any software CDs you may have purchased recently, as many
companies now distribute product documentation in PDF and provide a
copy of the free Reader on their CDs. Note that you may not be
getting the most up-to-date version of the free Reader via this
- A number of computer-oriented magazines now include CDs with
freeware and shareware products, and often include the free Adobe
Acrobat Reader. If you're able to obtain or purchase a current
magazine with a CD that does include the Reader, the chances are
better that you'll be getting a current version of Reader.
IN NEED OF FURTHER ASSISTANCE
We hope some of the information above wil resolve your problem. However, if not, we should note that Acrobat Reader is an Adobe Systems Incorporated software product. While Planet PDF is pleased to serve as an official alternate download site, we are not able to offer technical support for the software.
Our Planet PDF Forum (forum.planetpdf.com) is a good resource for discussing issues, problems and solutions. You can browse in Guest mode, but need to complete a free member registration before you can post messages to the forum.
If you should need further assistance, we suggest starting with the
following support pages at Adobe.com:
Adobe Acrobat Readers at the ePublish Store: