Downloading Adobe Acrobat Reader: Corrupt Cabinet File
Problem typically results from incomplete download

1 March 2002

Adobe Acrobat Reader: "Corrupt Cabinet File" problem

CAUSE OF PROBLEM

This particular problem is generally due to a broken or interrupted download, and is covered in the Adobe Knowledge Base:

Error 'Corrupt cabinet file' When Downloading a File
Adobe Systems Support Knowledgebase Document 323346
http://www.adobe.com/support/techdocs/1cc02.htm

SUGGESTED REMEDY

In addition to the remedies suggested there, we strongly recommend using a download utility such as GetRight or Download Accelerator, which have free trial versions available from the following locations:

These utilities will let you manage your downloads, including resuming broken downloads and speeding up download time.

OTHER DOWNLOAD OPTIONS

Planet PDF -- via our ePublish Store -- is an official Adobe mirror site for downloading copies of the free Adobe Acrobat Reader -- for Windows and Macintosh -- in several languages.

If you continue to have downloading problems from the Adobe.com and/or Planet PDF Web sites, we suggest you try the appropriate FTP link(s) from Adobe:

Adobe Acrobat Reader 5.0.5 for Windows

Adobe Acrobat Reader 5.0.5 for Macintosh

OTHER POSSIBLE SOLUTIONS

If you are still unable to download the free Reader using the information above, there are a couple non-downloading options:

  1. Check any software CDs you may have purchased recently, as many companies now distribute product documentation in PDF and provide a copy of the free Reader on their CDs. Note that you may not be getting the most up-to-date version of the free Reader via this method.

  2. A number of computer-oriented magazines now include CDs with freeware and shareware products, and often include the free Adobe Acrobat Reader. If you're able to obtain or purchase a current magazine with a CD that does include the Reader, the chances are better that you'll be getting a current version of Reader.

IN NEED OF FURTHER ASSISTANCE

We hope some of the information above wil resolve your problem. However, if not, we should note that Acrobat Reader is an Adobe Systems Incorporated software product. While Planet PDF is pleased to serve as an official alternate download site, we are not able to offer technical support for the software.

Our Planet PDF Forum (forum.planetpdf.com) is a good resource for discussing issues, problems and solutions. You can browse in Guest mode, but need to complete a free member registration before you can post messages to the forum.

If you should need further assistance, we suggest starting with the following support pages at Adobe.com:


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MORE INFO

Adobe Acrobat Readers at the ePublish Store:


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